Skip to content
  • There are no suggestions because the search field is empty.

How to reset a team member's password

This article will be going over how to reset any user's password that belongs to your WickedFile account.

Step 1: Click on "System Settings"

Screenshot 2026-01-22 at 9.18.59 AM

Step 2: Click on "Users"

Screenshot 2026-01-22 at 9.19.52 AM

Step 3: You should now see all users on your account, along with an option to create a new user. To change your password or another user’s password, click the appropriate name from the user list.

Step 4: Once you’ve selected the appropriate user, you’ll see an option to reset the password. Check the box and enter a new password for the user. When finished, click “Save” at the bottom of the page.

Screenshot 2026-01-22 at 9.20.45 AM

The password is now reset!