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How do I use the AP Hub?

Learn the ideal Standard Operating Procedures for utilizing the AP Hub in your shop(s).

SECTION 1 — What the AP Hub Is

WickedFile’s AP Hub is your daily workspace for reviewing, coding, and approving vendor invoices, statements, and transactions so you can ensure they are ready for payment. It gives an invoice-first view so you don’t wait for statements to start AP work.

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SECTION 2 — What You Do Every Day

AP Hub Code Colors: What They Mean

Color

Meaning

Action Required

🟢 Green

All parts accounted for

No action

🟡Yellow

Bought for RO but not sold

Review/recode/task-out

🔴 Red

Uncategorized spend (PO issue) 

Review/recode/task-out

⚪ Grey

Pending AI analysis

None (Auto-updates nightly)


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DAILY WORKFLOW (3 STEPS)

1️⃣ Process Invoices (Open red + yellow coded invoices)

Why: So you can focus on exceptions


2️⃣ Use Workflow Status (Optionally)

Why: So you never use your place


3️⃣ Adjust coding for parts

Why: So you can ensure everything is accurate and accounted for


4️⃣ Assign tasks when you need help

Why: If you can’t recode or are unsure, ask the appropriate team member (creates accountability)

Your goal:
✔ Every invoice is coded accurately
✔ No uncategorized or unsold items before paying off vendor
✔ Clean month-end


SECTION 3 — How to Work Each Invoice

1. Open invoice

Check vendor, date, RO numbers, line items.

2. Fix coding

Examples:

  • Wrong RO number (but sold)? →  change code to Sold to Customer

  • Inventoried? → change code to Inventory Purchase

  • Was sold on the RO, but matching issue? → recode to Sold to Customer

  • Unsure? → Create a task using the Tasks tab and assign to the appropriate user

Important: Your goal is to code the money, not “force matches.”

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Click on code to recode parts

3. Update workflow status (optional)

If you’d like to not lose your spot and “mark” to yourself that you were working this invoice, change the Workflow Status from “Unreviewed” to “Under Review” or “Reviewed”.

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4. Assign tasks if needed

Ask a manager, service advisor, or other team member for clarification. This will send them an email with your message, and they can respond in the Task thread within WickedFile.

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SECTION 4 — How to Work Each Statement (AP Hub)

1. Open the statement and verify 

Click into the vendor statement inside the AP Hub.

Check:

  • Statement date

  • Beginning balance

  • Ending balance

  • Total amount due

  • Missing AP Docs column

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After verifying the statement, it will go through a reconciliation process by WickedFiles AI


2. Verify all invoices are uploaded

Once the statement has been reconciled by the AI, check and look for line items in the statement that are not matched:

  • Check Missing AP Docs

  • Upload any missing invoices

  • Make sure multipage invoices were uploaded together

Most unmatched statement items are simply missing documents.


3. Confirm credits are applied

Look for:

  • Open credits not reflected on the statement

  • Credit memos uploaded but not matched

  • Returns that were never actually credited

If a credit memo exists but isn’t applied, contact the vendor before paying.

Remember: Returned ≠ Credited.


4. Review exceptions before payment

Before marking a statement verified:

  • Resolve red/yellow invoices in the AP Hub

  • Confirm high-dollar transactions

  • Make sure no large inventory purchases were miscoded

You are validating the balance — not just clearing the screen.


5. Mark as Reviewed (Only When Clean)

Once:

  • All invoices are uploaded

  • Credits are accounted for

  • The balance matches expectations

Mark the statement as Verified.

Important: Your goal is to validate the vendor balance before money leaves the bank — not rush to payment.

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SECTION 5 — The Four Tabs of the AP Hub

You mainly work in Invoices, but here's what each tab is:

  1. Invoices (Primary Workspace)

    • Code invoices

    • Handle exceptions

    • Recode

    • Assign tasks

      2.   Statements
    • Shows missing invoices/credits

    • Alternate view to invoice-first workflow

      3.   Transactions
    • Confirm COGS invoices were uploaded

      4.   AI Document Issues
    • Scans with AI extraction issues

    • Fix to ensure all invoices are reconciled

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Triaging Document Issue Examples


SECTION 6 — What Shop Staff Should Not Do

Shop-level users should:
✔ Upload documents
✔ Respond to tasks

They should NOT:
✖ Code invoices
✖ Work exceptions
✖ Handle AP Hub


SECTION 7 — Best Practices (Quick List)

  • Upload every part invoice, credit, and statement daily

  • Use correct PO conventions (RO# = PO#; STOCK/INV for inventory; SHOP for supplies)

  • Avoid uploading official vendor documents

  • Code daily → reconcile monthly


SECTION 8 — One-Page Daily Checklist

✔ Daily
  • Filter to Yellow + Red 

  • Fix coding

  • Assign tasks

  • Mark invoices Reviewed

✔ Weekly
  • Work “Document Issues” if needed

  • Check for Missing Invoices (and upload)

✔ Monthly
  • Confirm vendor totals

  • Final “Okay to Pay” decisions