--- title: No results are showing in my Custom Reports — what should I check? description: If your Custom Report returns no results --- [Skip to content](https://help.wickedfile.com/knowledge-base/no-results-are-showing-in-my-custom-reports-what-should-i-check#main-content) [![WF-LOGO-RGB\_ICON-WHITE-1](https://help.wickedfile.com/hs-fs/hubfs/WF-LOGO-RGB_ICON-WHITE-1.png?width=50&height=60&name=WF-LOGO-RGB_ICON-WHITE-1.png)](https://23975302.hs-sites.com/knowledge-base?hsLang=en) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [WickedFile Service Bay](https://help.wickedfile.com/knowledge-base?hsLang=en) 2. [FAQs](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en) 3. [Custom Reports](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#custom-reports) # No results are showing in my Custom Reports — what should I check? ## If your Custom Report returns no results, try the following in order: If your Custom Report returns no results, try the following in order: 1. **Loosen your filters** (date range, vendor, type). Start broad (e.g., Documents — This Month) to confirm data exists. If it is the beginning of a new month (April 2nd, for example), then this is the likely culprit as many ready-made reports have a default date range set to "This Month". This can be configured. 2. **Check folder exclusions.** By default WickedFile excludes the “Ignored Items” and “Reviewed Repair Orders” folders — remove these exclusions if needed. 3. **Remember nightly processing.** New uploads, edits, or integration syncs process once a night. Recent changes may not appear until the next sync. If you still see nothing, run a simple Documents report for the current month to confirm ingestion, or use Quick Search for a known invoice number to verify existence. --- Quick Note: Have you checked out the **AP Hub** yet? It’s WickedFile’s newest feature—and it’s changing how shops control accounts payable. **Click the link below to learn more.** [https://help.wickedfile.com/knowledge-base/what-is-the-ap-hub-0](https://help.wickedfile.com/knowledge-base/what-is-the-ap-hub-0?hsLang=en) - [Getting Started](https://help.wickedfile.com/knowledge-base/getting-started?hsLang=en#main-content) - [AP Hub](https://help.wickedfile.com/knowledge-base/getting-started?hsLang=en#ap-hub) - [Setup & Integrations](https://help.wickedfile.com/knowledge-base/setup-integrations?hsLang=en#main-content) - [Shop Management System Integrations](https://help.wickedfile.com/knowledge-base/setup-integrations?hsLang=en#shop-management-system-integrations) - [Document Uploading Integrations](https://help.wickedfile.com/knowledge-base/setup-integrations?hsLang=en#document-uploading-integrations) - [Vendor Management](https://help.wickedfile.com/knowledge-base/vendor-management?hsLang=en#main-content) - [Configurations](https://help.wickedfile.com/knowledge-base/vendor-management?hsLang=en#configurations) - [Verified/Unverified](https://help.wickedfile.com/knowledge-base/vendor-management?hsLang=en#verified-unverified) - [Ignored Vendors](https://help.wickedfile.com/knowledge-base/vendor-management?hsLang=en#ignored-vendors) - [Statements](https://help.wickedfile.com/knowledge-base/vendor-management?hsLang=en#statements) - [Features & Capabilities](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#main-content) - [AP Hub](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#ap-hub) - [Statements](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#statements) - [Tasks](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#tasks) - [Search](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#search) - [Custom Reports](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#custom-reports) - [Folders](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#folders) - [Trackers](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#trackers) - [Risk Ratings](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#risk-ratings) - [Parts Matrix](https://help.wickedfile.com/knowledge-base/features-capabilities?hsLang=en#parts-matrix) - [Account & Billing](https://help.wickedfile.com/knowledge-base/account-billing?hsLang=en#main-content) - [Scans](https://help.wickedfile.com/knowledge-base/account-billing?hsLang=en#scans) - [Payment Information](https://help.wickedfile.com/knowledge-base/account-billing?hsLang=en#payment-information) - [Billing History](https://help.wickedfile.com/knowledge-base/account-billing?hsLang=en#billing-history) - [FAQs](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#main-content) - [Scans](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#scans) - [QuickBooks](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#quickbooks) - [Custom Reports](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#custom-reports) - ["Inventory"](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#inventory) - [Best Practices](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#best-practices) - [Repair Orders](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#repair-orders) - [Account](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#account) - [Bank Account & Credit Card Integration (Plaid)](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#bank-account-credit-card-integration-plaid) - [AP Hub](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#ap-hub) - [Other](https://help.wickedfile.com/knowledge-base/faqs?hsLang=en#other) [![WF-LOGO-RGB\_MAIN](https://help.wickedfile.com/hs-fs/hubfs/WF-LOGO-RGB_MAIN.png?width=200&height=55&name=WF-LOGO-RGB_MAIN.png "WF-LOGO-RGB_MAIN")](http://wickedfile.com) [mailto:contact-support@wickedfile.com](mailto:contact-support@wickedfile.com) Copyright © 2025, WickedFile