No results are showing in my Custom Reports — what should I check?

If your Custom Report returns no results, try the following in order:

1. Loosen your filters (date range, vendor, type). Start broad (e.g., Documents — This Month) to confirm data exists.
2. Ensure you selected the correct Report Type. Each report type (Parts, Transactions, Documents, Statements/Invoices/Credits, Repair Orders, Accounting) contains different data and filters.
3. Check folder exclusions. By default WickedFile excludes the “Ignored Items” and “Reviewed Repair Orders” folders — remove these exclusions if needed.
4. Remember nightly processing. New uploads, edits, or integration syncs process once a night. Recent changes may not appear until the next sync.

If you still see nothing, run a simple Documents report for the current month to confirm ingestion, or use Quick Search for a known invoice number to verify existence.