Protractor Integration with WickedFile

📍 Step 1: Navigate to Integration Settings in WickedFile

Depending on your account setup, follow the appropriate path below:

For Single-Location Accounts

1. Go to System Settings.
   
   
2. Click Integrations.
   
   
3. Under Shop Management System, select Protractor.
   
   

For MSOs or Adding a New Location

1. Go to System Settings.
   
   
2. Click Locations.
   
   
3. Select the location you want to integrate.
   
   
4. Choose the Integrations tab.
   
   
5. Set Shop Management System to Protractor.
   
   

📨 Step 2: Request Integration Credentials from Protractor Support

1. Open a chat with Protractor Support or email their support team.
   
   
2. Request the following three items for your WickedFile integration:
   
   
   • Connection ID
     
     
   • API Key
     
     
   • Authentication Token
     
     
3. Support will generate and provide these credentials securely.
   
   

✅ Tip: For faster service, tell them you are integrating Protractor with WickedFile and need Connection ID, API Key, and Authentication.

🖥 Step 3: Enter Credentials in WickedFile

Once you receive the credentials:

1. Enter the values provided by Protractor Support into the fields:
   
   
   • Connection ID
     
     
   • API Key
     
     
   • Authentication
     
     
2. Click Save.
   
   

Your location is now connected to Protractor.

✅ After Setup

Once integrated:

• Repair orders and shop data will automatically sync to WickedFile.
  
  
• You can update or remove the connection at any time by returning to System Settings > Integrations.
  
  

📌 Notes & Best Practices

• Only authorized users can request credentials from Protractor Support.
  
  
• Keep these credentials secure—treat them like passwords.
  
  
• If you update Protractor credentials in the future, you must also update them in WickedFile.
  
  

❓ Need Assistance?

If you need help completing the setup, contact WickedFile Support—we’re happy to assist.